avc77 Privacy Policy

Section 1

Introduction and Overview

avc77 ("we", "us", or "platform") operates a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you visit our website avc77.cam, create an account, or use our services, and how that information is used, stored, and kept secure.

By using our services, you agree to the terms of this Privacy Policy. Please read this Policy carefully. If you disagree with any part of this Policy, please refrain from using our services. We reserve the right to update this Policy at any time, and registered users will be notified by email of any significant changes.

This Policy applies to all avc77 services — sports betting, casino games, slots, fishing games, and any other entertainment activities available on our platform.

Section 2

What Information We Collect

avc77 collects only the information necessary to provide our services, meet legal obligations, and improve your experience. We collect the following types of information:

2.1 — Personal Identification Information

During account registration and verification, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — our platform is for users aged 21 and above only)
• Email address
• Mobile number
• National ID number (for KYC verification)
• Banking and mobile financial service information (bKash, Nagad, Rocket)

2.2 — Account Activity Information

While you use your account, we automatically record the following information:

• Login time and date (per BST, UTC+6)
• Deposit and withdrawal history
• Gaming history and betting records
• Bonus and promotion usage details
• Customer support contact history

2.3 — Technical Information

The following technical information is collected when you visit our website:

• IP address
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system
• Time spent on the website and pages visited
• Cookies and similar tracking technologies

Section 3

Purpose of Data Use

avc77 uses collected information only for lawful and necessary purposes. We never sell your information to third parties. The main purposes for using your information are as follows:

3.1 — Service Operation and Improvement

• Creating, managing, and securing accounts
• Processing deposits and withdrawals (via bKash, Nagad, Rocket)
• Providing uninterrupted gaming services
• Identifying and resolving technical issues
• Improving platform performance and user experience

3.2 — Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Complying with anti-money laundering (AML) regulations
• Detecting and investigating suspicious transactions
• Verifying age to protect minors

3.3 — Communication and Customer Support

• Providing 24/7 live chat support
• Sending important account-related notifications
• Providing information on promotional offers and bonuses (based on your consent)
• Notifying you of changes to this Privacy Policy

3.4 — Legal and Regulatory Compliance

• Complying with applicable laws and regulations
• Responding to lawful requests from legal authorities
• Retaining records to establish legal claims and resolve disputes

Section 4

Cookies and Tracking Technologies

The avc77 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

4.1 — Essential Cookies

These cookies are essential for the basic functionality of the website. Without them, managing login sessions, security verification, and transaction processing would not be possible. These cookies cannot be disabled.

4.2 — Functional Cookies

These cookies are used to remember your preferences such as language selection, layout settings, and more. They make your experience more personalized.

4.3 — Analytics Cookies

These cookies are used to understand how many users visit our site, which pages are viewed most, and how users navigate the site. This information is completely anonymous and analyzed in aggregate.

You can disable most cookies by changing your browser settings, but this may cause some features of the website to not work properly.

Section 5

Data Sharing and Disclosure

avc77 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 — Service Provider Partners

Only the minimum information necessary for them to provide their services is shared with payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and game software providers. All such partners operate under strict confidentiality agreements.

5.2 — Legal Requirements

We may disclose your information if required by court order, a lawful request from law enforcement, or applicable law. In such cases, we provide only the information strictly necessary to fulfill the legal requirement.

5.3 — Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance, and the new controlling party will be obligated to maintain the same level of privacy protection.

5.4 — With Your Consent

Except in the cases mentioned above, we will not share your information with any third party without your explicit consent.

Section 6

Data Security Measures

avc77 applies industry-standard technical and organizational measures to protect your information. Our security framework consists of the following layers:

6.1 — Encryption

All communications on our website and applications are secured through SSL/TLS encryption. Financial transaction data is protected by the highest standard of encryption technology.

6.2 — Access Control

Only authorized personnel can access user information. Every access is logged and regularly reviewed. The option to use Two-Factor Authentication is provided.

6.3 — Regular Security Testing

Our systems undergo regular security audits and penetration testing. Any security vulnerabilities are identified and resolved promptly.

6.4 — Data Backup

Regular backups are maintained on secure, encrypted servers. Redundant storage systems are used to protect against accidental data loss.

Please note that no method of transmitting information over the internet or electronic storage is completely 100% secure. We strive to ensure the highest level of protection, but we cannot guarantee absolute security.

Section 7

Data Retention Period

avc77 retains your personal information only for as long as necessary. We consider the following factors when determining retention periods:

• All information is retained while an account is active.
• After an account is closed, financial transaction records are kept for a specified period as required by legal obligations.
• Information needed for fraud prevention and legal protection may be retained for a longer period.
• If consent for marketing communications is withdrawn, information collected for that purpose is deleted.
• Technical log files are generally deleted automatically after a set period.

Once the data retention period ends, information is securely deleted or fully anonymized so that no individual can be identified.

Section 8

Your Rights and Choices

As an avc77 user, you have the following rights over your own information:

8.1 — Right to Access Information

You may request from us at any time what information we hold about you. We will respond to your request within a reasonable time.

8.2 — Right to Correct Information

You may request correction of any inaccurate or incomplete information in your account. Some information can be updated directly from account settings; for more complex changes, please contact our customer support.

8.3 — Right to Delete Information

In certain circumstances, you may request deletion of your information. However, some information may not be deletable due to legal obligations, fraud prevention, or legitimate business interests.

8.4 — Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can turn off the option in account settings at any time or contact us. There is no option to stop essential transactional messages.

8.5 — Right to Submit a Complaint

If you have any concerns about how we handle your information, please contact us directly. We take all complaints seriously and strive to resolve them quickly.

To exercise any of the rights listed above, please contact us using the method described in the contact section below.

Section 9

Protection of Minors

avc77 strictly prioritizes the protection of minors (those under 21 years of age). Our services are intended for users aged 21 and above only.

• Age verification is mandatory during the registration process.
• If we become aware that any user is under 21 years of age, their account will be closed immediately.
• Collecting information from minors is not our intention and is against our policy.
• If parents believe their child is using our platform, please contact us immediately.

Section 10

Third-Party Services & Liability

Our platform includes services from game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt. These third-party providers are governed by their own privacy policies.

bKash, Nagad, and Rocket, as payment gateways, apply their own data protection policies. We are not responsible for information transmitted through these services, however we only work with reliable and recognized providers.

It is advised to read the privacy policy of the respective company before using any third-party service.

Section 11

Policy Changes & Updates

avc77 reserves the right to change or update this privacy policy at any time. When changes take effect, the "Last Updated" date at the top of the page will be revised.

In the case of significant changes, registered users will be notified at their registered email address. Continuing to use our services after any changes will indicate that you have accepted the revised policy.

It is advised to visit this page regularly to stay up to date with the latest version of the policy.

Section 12

Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following means:

We treat every request with the utmost importance and are always committed to protecting your privacy. Our customer service team is always ready to answer all your questions in Bengali.